Archive for the ‘Uncategorized’ Category
Social Networking Existed Before LinkedIn and Facebook
Monday, February 22nd, 2010
The other day I had someone ask me, “Hey, I saw that you know thousands of people on your LinkedIn, Facebook and Twitter pages, could you ask one of them to get me a job?”
I felt utterly stunned at having to state the obvious, “I don’t actually know most of those people.”
I love social media sites. I spend entirely too much time on LinkedIn, Facebook and Twitter… especially Twitter, but I want to establish a clear distinction between social media sites and social networking.
“Social Media” is the term that generally groups together websites where the majority of content is created by the users. Typically they use log-ins, account names and personal profiles to connect people and focus on the “interactive” elements that have been key to the web 2.0 progression. We think of sites like Twitter, YouTube, Facebook and Flickr. But “Social Networking” existed long before Web 2.0.
Mankind is a social animal with a long tradition of societal interdependence. Ashton Kutcher, the self-appointed champion of the Social Web, recently said:
“[H]uman beings are born not able to even sustain themselves, so at the end of the day, if you ultimately did something in your life that was great, you at least owe your mom.” –Ashton Kutcher from AK FTW, SKY Magazine, Feb. 2010.
Social Networking is the normal and timeless practice of making connections and helping people out. Using technology to facilitate these contacts makes it easier and more efficient, but just as in the past, “It’s not about the number of contacts you have; it’s how you use them.”
Another great quote about the effectiveness of this new tool today and its potential in the future comes from one of the all time greats in peer-to-peer marketing, Seth Godin:
“Social media is either a time-wasting, wool-gathering, yak-shaving waste of effort or, perhaps, just maybe, it’s a crack in the wall between you and the rest of the world. It’s a choice” –Seth Godin
Make your choice. Use your tools wisely.
5 Signs You’re Using Social Media Wrong
Monday, January 18th, 2010This is a reposting of my original guest blog written for GreenBuzzAgency.com.
Have you ever walked into the middle of a conversation and suddenly had the awkward feeling that everyone was talking about you?
Motrin has. About a year ago, they became a trending topic on Twitter when Moms, one of their key customer groups, were talking about the insensitivity the company displayed in arecent ad campaign. The consumers summed up Motrin and its use of social media this way: “They don’t get it.”
One year later, we see Motrin exerting an active presence on Twitter and other social media sites and doggedly determined to become “Part of the Conversation” rather than the “Topic of It.”
But just “Being” on social media does not necessarily mean you are “Doing it Right.”
As someone who helps companies wade into the social media waters, but do it in a way that is authentic and in alignment with their brand, I have picked up on a few red flags that I would like to pass along. I call it:
The 5 Ways to Know if You’re Using Social Media Wrong
1) Your Twitter page reads like the CNN ticker. Social media is NOT the place to post your newsfeed! That has become a staple of many homepages, where it is ideal for SEO bots that are scouring the web for updates and new content. But social media is about interaction and one-to-one contact. Nothing says “impersonal faceless corporate entity” like following your favorite brand on Twitter and receiving the Tweet “Thanks for following us. For more information, visit our website.”
2) Your company Facebook friends are also your kids’ Facebook friends. Like any marketing initiative, social media campaigns should be targeting Quality over Quantity. With more than 370 million users, chances are that you have actual customers on Facebook. A simple step many companies overlook is the proactive promotion of their social media sites to gain targeted customers and build relationships with them. Do not let it become a web-based popularity contest where every fan, follower and contact is weighted equally.
3) Your Social Media Marketing is something you’ve assigned to the Interns.Successful marketing campaigns always stem from being integrated across the company. That requires buy-in from the top down! I get very nervous when an executive tells me the company is already on “MyFace” or “SpaceBook.” Too many execs think that new technology is beneath them and refuse to take the initiative in learning what it can do for their business.
4) It Doesn’t Seem Like Your Social Media Profile is “Doing Anything.” Although social media functions in areas like SEO and PR, it is, at heart, a marketing device. And somewhere along the lines, people have forgotten that marketing’s job is to create sales. Which means that social media should be attached to business objectives! That actually generate revenue! A strong advantage of social media over traditional marketing vehicles is its built-in trackability. There are great tools out there to set goals and determine ROI on any social media marketing efforts.
5) You tried social media and it didn’t work for you. I have heard more than my share of marketers explaining, “It detracted from our messaging” or “It’s not a good fit for us.” 9 out of 9 times, what they’re really saying is they didn’t like it or understand it, they didn’t integrate it into an overall marketing campaign and they got tired or bored of it after a few half-hearted attempts. My favorite is when I later find out that the boss’ 16-year-old niece put them on Facebook. I’ll be the first to admit that for many companies, a Facebook Fanpage makes zero sense–so don’t waste your time. But you are missing valuable customer insight if you are not monitoring these powerful online conversations. Effective use of social media, like traditional media campaigns, requires an intelligent strategy tied to real world objectives, executed consistently over a long period of time.
If these all made perfect sense to you, congratulations, you are among those who “Get it” in the new media environment. If any of these sound like you or your company, I would encourage you to re-evaluate what you are doing or who you’ve put in charge of it. Like so much in life, there is more to success than just “being there.”
Shawn Butler is a campaign strategist at Relevant Social Media based in Atlanta. You can contact him at Shawn@RelevantSocialMedia.com.
Also: Interesting related reading from Jeremiah Owyang, Altimeter Group
“A Chronology of Brands that Got Punk’d by Social Media”
Georgia Rivalry Week and a Video
Wednesday, November 25th, 2009Here at Relevant Social Media, we’re from Georgia and we love college football. That makes this week a significant one. You see, the two top football schools in the state, Georgia Tech and the University of Georgia, have a long-standing college football rivalry. And usually, the game where they play each other is steeped with tension and, um, even a little, shall we say, animosity?
Well, this year, Tech is a top-ranked team and headed to a BCS bowl regardless of how they play on Saturday. Meanwhile, UGA is having one of its worst seasons and has suffered some significant losses, including the unexpected death of their mascot Georgia Bulldog, Uga VII.
Well, we decided to add insult to injury and share our slightly veiled opinions of how the usually heated rivalry will play out for the 2009 game. This Mac vs PC style ad highlights that for Georgia college football fans, this is the Most Important Football Game that Doesn’t Matter at All.
The Georgia Rivalry game will be played this Saturday, November 28th. Kick-off at 8pm at Bobby Dodd Stadium.
Or Leave Us a Comment on YouTube: UGA vs GT 2009 “Obviously”






