The 6th Legal Addiction

The FDA currently recognizes 5 substances as being both legal and addictive:
Legal Addictive Substances:

1. Caffeine
2. Nicotine
3. Alcohol
4. Meds: Aspirin & Prescription Drugs
5. Sugar

Reading the definition above, and in my profession as a social media marketer, I am more and more convinced that we have discovered the 6th legal addictive substance. Social media websites like Facebook and Twitter fit the description of an addictive substance perfectly. In fact, psychologists are currently debating an additional substance called IVR that would be attributable to a line of “behavioral addictions” including compulsive shopping, kleptomania, overeating, problem gambling and Twitter usage. Research has shown that engaging in social media activities stimulates the same neurological pleasure sensors of the brain, releasing alpha waves and endorphins into the system, as cocaine, heroine and sexual activity.

Skinner’s Box

In the 1960’s, famed behavioral scientist B.F. Skinner, originator of “pavlovian training” and “conditioned response,” ran experiments on animals that determined a type of addictive behavior he called Intermittent Variable Reward (IVR) – A method of behavioral reinforcement conditioned by rewarding action intermittently (as opposed to consistently).

One of his experiments consisted of putting a rat in a cage with a button that it could push to release a food pellet. The rat would at first push the button a few times, and then, gradually get into a pattern of just pushing it when he was hungry.However, Skinner found that if he adjusted the button so that it sometimes gave 1 pellet, sometimes 2, and sometimes no pellets, that the rat would become addicted to the act of pushing the button at the expense of all else; forgetting to eat, to sleep or anything—literally pushing the button until it died.

Classic Behavioral Addictions

This is the same psychological mechanism that makes slot machines so addictive. You see, it’s the “variable” that is exciting to us. It is the “not knowing.” If a slot machine gave you back a $1 every time you inserted $1, it would be like an ATM machine. You’d never get addicted.

There are literally thousands of people right now all over the world who are compulsively clicking the refresh button on their email, Facebook, and Twitter to check if they have been tagged, friended, unfriended or invited to something. The science of intermittent variable reward tells us that we’re “addicted” to checking our social media accounts not because we know we’ll be rewarded with something interesting, but because we might be.

FUN FACT: There are only 2 industries that refer to their customers as “users:”
1. The internet. 2. Drug dealers.

Billboard Proclaims The Death Of Old Media Through Old Media

In 2007, when I first started using social media as a marketing tool, it was just called “new media.” In the years since, digital marketers have made large strides, like dropping the vague term “new” and replacing it with phrases like “social network marketing” and, most significantly, adjusting the way that brands and businesses interact with their customers. We have learned a lot from our early experiences with social media. Here are some of the lessons social media taught us that are being applied across all forms of media, new and old.

Targeting the individual. One-to-one marketing is not just for social media anymore. With the recognition of the long tail has come permission to “waste” impressions. I am seeing more instances of marketers using traditionally mass media vehicles to microtarget niche audience.

Previously, to hit a highly specific audience like “Investment Bankers for Web-based IPOs” meant taking out a full page in a highly specific targeted medium like The Kiplinger Letter. This is changing.

Recently, Tim Ferriss wrote about an unusual billboard purchased by Zynga in Silicon Valley. He says, “There was no tagline, and I joked to my passenger, who was in the financing and IPO business, ‘I’m not sure who that’s intended to sell.’

The Tag-less Zynga Billboard

[His passenger] laughed and responded with ‘Dude, that’s not for end users. That’s to get the attention of the bankers driving from SFO to downtown.’

Leveraging Pass-Along and Word-of-Mouth. In that same article, Ferriss cites an example of not targeting your audience at all, but targeting the people who influence that audience. “At American Apparel, many of its best-known ads ran in obscure publications or in short bursts on niche websites. Millions of people know about them, however, because blogs thought they were so interesting that they wrote articles about them.”

The brilliance there is that the brand actually got more mileage out of their ad purchases by getting the pass-along value of what is essentially “free” advertising by highly influential bloggers. However, this type of editorial coverage and the buzz it creates is the type of advertising that big businesses have learned they cannot buy through a media broker.

Everything is Clickable. If someone is on a company’s Facebook page, the marketer knows that posting a clickable link will send many customers to get more information. With the increase of tablet PCs and mobile devices, marketers can now make this assumption with every medium. The QR code is an early integration of print with web. At the Smithsonian museums, visitors will see codes on the displays that are scannable with their web-enabled devices that will bring up apps, information and interactive learning.

Visual recognition programs for mobile devices, like Google Goggles, are being used by companies to deliver more information to their potential customers who take a picture of their products or even their logos.

As brands continue to understand the value of engaging with fans and seek metrics beyond impressions, we will see more integration of social, interactive, and location-based media with traditional media. Already, we see more restaurants posting the “Check In to Foursquare” window clings and counter cards to remind visitors to pair their physical visit with an internet visit.

A few years from now, when social media is no longer a “hot trend” but an additional, accepted marketing tool, I would like us to all look back and see that 2011 was the year that all media became “social.”

This morning, Seth Godin posted this:

You rock

This is deceptive.

You don’t rock all the time. No one does. No one is a rock star, superstar, world-changing artist all the time. In fact, it’s a self-defeating goal. You can’t do it.

No, but you might rock five minutes a day.

Five minutes to write a blog post that changes everything, or five minutes to deliver an act of generosity that changes someone. Five minutes to invent a great new feature, or five minutes to teach a groundbreaking skill in a way that no one ever thought of before. Five minutes to tell the truth (or hear the truth).

Five minutes a day you might do exceptional work, remarkable work, work that matters. Five minutes a day you might defeat the lizard brain long enough to stand up and make a difference.

And five minutes of rocking would be enough, because it would be five minutes more than just about anyone else.

It is a great example of the quick shots of inspirational adrenaline that Seth scribbles out nearly every day (sometimes multiple times a day) on his blog. But I would amend his wise words just in the slightest and add emphasis to one line in particular.

First, the amendment. I don’t think five minutes is enough. I also believe that we are capable of much more than that. I appreciate that Seth is letting us off easy, but I personally feel that I can work in flow for between 30 minutes to 2 hours almost every day. For more on Flow, a brilliant practice that you should be bringing into your business life, you can go here.

Now for the emphasis. He says that a potential great work is “to deliver an act of generosity that changes someone.” I say that the greatest work you can do is lift another person with your generosity. I would emphasize Seth’s point that the work you do in a day is measured by the people you can effect.

If you are in business, your output of a product or service is only as good as the positive change it creates in the lives of your customers. But you, as a human, are also only as good as the positive change you are directly making in the lives of your people. Your employees, your co-workers, your family and friends should all end each day feeling appreciated and fulfilled, bettered for having passed through another day of trials, growth and human interaction.

And that typically takes you just a little longer than five minutes.

The other day I had someone ask me, “Hey, I saw that you know thousands of people on your LinkedIn, Facebook and Twitter pages, could you ask one of them to get me a job?”

I felt utterly stunned at having to state the obvious, “I don’t actually know most of those people.”

I love social media sites. I spend entirely too much time on LinkedIn, Facebook and Twitter… especially Twitter, but I want to establish a clear distinction between social media sites and social networking.

“Social Media” is the term that generally groups together websites where the majority of content is created by the users. Typically they use log-ins, account names and personal profiles to connect people and focus on the “interactive” elements that have been key to the web 2.0 progression. We think of sites like Twitter, YouTube, Facebook and Flickr. But “Social Networking” existed long before Web 2.0.

Mankind is a social animal with a long tradition of societal interdependence. Ashton Kutcher, the self-appointed champion of the Social Web, recently said:

“[H]uman beings are born not able to even sustain themselves, so at the end of the day, if you ultimately did something in your life that was great, you at least owe your mom.” –Ashton Kutcher from AK FTW, SKY Magazine, Feb. 2010.

Social Networking is the normal and timeless practice of making connections and helping people out. Using technology to facilitate these contacts makes it easier and more efficient, but just as in the past, “It’s not about the number of contacts you have; it’s how you use them.”

Another great quote about the effectiveness of this new tool today and its potential in the future comes from one of the all time greats in peer-to-peer marketing, Seth Godin:

“Social media is either a time-wasting, wool-gathering, yak-shaving waste of effort or, perhaps, just maybe, it’s a crack in the wall between you and the rest of the world. It’s a choice” –Seth Godin

Make your choice. Use your tools wisely.

“Levitt and Dubner’s SuperFreakonomics: Rather than a Sequel to the Original and Uncanny Economic Stories We Presented in Freakonomics, We’ve Created a Dry Scientific Journal of What Other Economists are Doing and How They’re Passing It Off as Pop Psychology. Also, We’ve Included a Bonus Guide on How to Start Your Own Business as a High Paid Escort Including Suggested Services and Hourly Rates.”

The full title is very long, but funny in a “pick it up off the shelf and show your friend to get a laugh” marketable way. SuperFreakonomics: Global Cooling, Patriotic Prostitutes, and Why Suicide Bombers Should Buy Life Insurance by Steven Levitt and Stephen Dubner.

Levitt, the economist and presumably “the source” for the material again pairs up with Dubner, the storyteller, to rekindle the magic they made together four years before with Freakonomics: A Rogue Economist Explores the Hidden Side of Everything. I loved Freakonomics. It was, in so many ways, the right book at the right time. Like lightning striking, many factors came together to create the perfect conditions for a dramatic effect. Freakonomics published on the heels of Gladwell’s counter-intuitive bestseller, Blink, into a general resurgence of interest in pop psychology and pseudo-educational non-fiction.

Levitt and Dubner grabbed some literary headlines with their sensational, statistically-based assertions, including the deliberate counter-argument to Gladwell’s explanation of decreased crime covered in The Tipping Point. They had a lot of fun, fresh and surprising discoveries that were shared in a punchy and “radio-friendly” way that is a tribute to Dubner’s writing ability—he was able to convert Umberto Eco into Dan Brown. The masses could enjoy Freakonomics.

But like the old adage about lightning striking, Superfreakonomics is a miss.

UNLESS you are looking for financial data to support your transition from your current career into the thriving industry of High-Paid Escort Service Providers. In which case, the first 55 pages are a “must read.” In these pages, a world-renowned economist will explain to you that prostitution is not about buying sex, but really about limited suppliers seeking to satisfy a decreasing demand for a price inelastic service. It is virtually a cut-and-paste business proposal for you to take your Brothel plan to the investors for your A round.

If you have the time and interest to learn more about effectively selling yourself on the street at an hourly rate, this book is for you. If this does not currently align with your career goals, borrow it and read chapter 5 about global cooling, as this will be the water-cooler topic sometime in the near future where you can impress your friends.

My rating for the book is 20,000 otherwise stable housewives turned drug addicted prostitutes because of inalterable economic incentives out of a possible 50,000 otherwise stable housewives turned drug addicted prostitutes because of inalterable economic incentives.

Also, in my extensive research for this blog (i.e.- “reading wikipedia“), I learned they are making a film adaptation of the first book. This will be bad. I look forward to writing another Inexpert Review in the future, apparently sometime around August 2010.

Here at Relevant Social Media, we’re from Georgia and we love college football. That makes this week a significant one. You see, the two top football schools in the state, Georgia Tech and the University of Georgia, have a long-standing college football rivalry. And usually, the game where they play each other is steeped with tension and, um, even a little, shall we say, animosity?

Well, this year, Tech is a top-ranked team and headed to a BCS bowl regardless of how they play on Saturday. Meanwhile, UGA is having one of its worst seasons and has suffered some significant losses, including the unexpected death of their mascot Georgia Bulldog, Uga VII.

Well, we decided to add insult to injury and share our slightly veiled opinions of how the usually heated rivalry will play out for the 2009 game. This Mac vs PC style ad highlights that for Georgia college football fans, this is the Most Important Football Game that Doesn’t Matter at All.

The Georgia Rivalry game will be played this Saturday, November 28th. Kick-off at 8pm at Bobby Dodd Stadium.

Or Leave Us a Comment on YouTube: UGA vs GT 2009 “Obviously”

With Web 2.0, where every individual can be both producer and consumer, it seems that the talent should rise to the top. In it’s purest form, what self-regulated social networks like Facebook, Twitter, and YouTube are creating is a talent-based meritocracy where your peers are your harshest critics.  The good are lauded, the bad ostracized and the inauthentic are ousted before the masses. It is truly dog-eat-dog.

I set before you the rawest example of peer moderation in a laissez faire environment where every man (or woman!) considers himself Simon Cowell:  the YouTube collection of results for “Female Guitarist Acoustic Covers.” I’m pretty sure this is where Simon got the idea in the first place.

If Kelly Clarkson were “starting out” today (and she could play guitar this well!) she would probably be one of the girls below. Check out each video, read the comments beneath, rate your favorites and let the virtual cat fight begin!

The YouTube Results for Top Female Acoustic Guitar Covers.

1) Ash Soular soularashs

2) Kelly Rosenthal KellyIsMusical

3) Lilian Bui lilianbui

4) Elizabeth Laural elizlaural

5) Leesha Harvey LeeshaHarvey

Please vote for your favorite. And feel free to let loose and tell these girls what you think of their skills. After all, it’s Web 2.0. Doesn’t that mean we’re all experts?

Are you lonely? Unpopular? Looking for a world-famous, professional athlete to hang out with? Do you have a couple of extra grand you’re willing to spend for a friend? Then Keep Reading!

For $2,000, professional skateboarder and videogame character Tony Hawk will call you, answer any question you have or change the outgoing message on your voicemail. For a little more, he will go Go-Kart racing with you, play mini golf, escort you to Disneyland, or even show up at your school.

From his website
“For the first time ever, you can spend the day with Tony Hawk and his friends in some of the most unique places. The Tony Hawk Experience is your exclusive opportunity to have a personal experience with you and your friends with the world’s most famous action sports figure and to benefit the Tony Hawk Foundation while you do it.”

This is Genius! Professional athletes and celebrities have been doing things like this for years. It is typically labeled under something foggy like “Guest Appearance,” includes a hefty appearance fee, and is trafficked through their agent. But most people don’t know about it or think of it. The brilliance behind what Tony Hawk is doing is that it is posted as a prominent link on his website. He is putting it right out in front of his audience! Hawk recognizes that fame is directly tied to having fans, and he is offering himself up to those fans in the places they spend the most time – the internet.

Tony Hawk’s online popularity, augmented by the release of his 11th video game title, is evidenced by his more than 1.4 million Twitter followers, ranking him 24th most popular on the site. It is the old maxim of “Go Where Your Fans Are” and he is using his fame to augment his fame. The more kids that can afford his phone calls and Go Kart races, the more people will be buzzing about him online, the more video games he will sell, and the more kids will pay for his phone calls and Go Kart races. It’s a vicious circle.

My favorite is this for $75,000 – “I will pick you up at LAX in my 620hp Jeep SRT and we will visit cliché tourist spots” around L.A. That’s a bargain, folks. I would charge you at least twice that and I’d pick you up in a Honda Accord.

Have you heard of the Sports Legends Challenge? Well, you will. This event is a fun new first of its kind that I was lucky enough to become part of about 9 months ago. The people that came up with this idea were simply looking for a way to make really good poker for television. You see, they’d been watching TV and decided televised poker was pretty boring. And they’re not alone. (image from wickedchopspoker.com)
So, they crossed the exciting ideas of professional-level poker, celebrity pro-ams, and reality TV to create the Sports Legends Challenge, the ultimate sports fantasy and casino event. Nothing like it has ever been done. Past events that were billed as sports fantasy usually consisted of average people trying to go up against professional athletes in their own sport, such as shooting free throws against Rick Barry, playing golf against Fuzzy Zoeller, or driving a race car to beat Richard Petty. These fantasy events pitting amateurs against professionals inevitably end in defeat, and in many cases embarrassment or injury.
The Sports Legends Challenge is not asking you to try to beat Kareem Abdul-Jabbar in the activity that he still holds the world record for. Instead, this innovative sports fantasy event is allowing you the chance to compete with AND against legends like Troy Aikman, Mark Messier, and Reggie Jackson in a completely different field where an average guy has a good shot of beating them—at the poker table.

What is the Biggest Reason why Someone would want to do This?
Just forget that the platform for the Sports Legends Challenge is 3 golf tournaments, 28 blackjack and slots tournaments, and 5 stand-alone No Limit Texas Hold ‘Em tournaments, each paying out thousands of dollars to the winners with a total prize pool of up to $10,000,000. Forget about the fact that participants will enjoy four days of lavish living, sumptuous eating, back-to-back parties and world-class entertainment. Ignore the fact that this is a nationally televised event that will give more than 2 dozen regular people the chance to become TV stars. The biggest reason that someone should take part in the Sports Legends Challenge is the unprecedented opportunity to spend four days surrounded by the most impressive names in sports, in poker, and in Hollywood in one of the most beautiful and illustrious resorts in this hemisphere, the Atlantis Paradise Island, Bahamas.

What Kind of Person Would Want to do This?
The Sports Legends Challenge is not for everyone. It was never meant to be. The perfect person for this event is the sports fan who understands the potential once-in-a-lifetime experience that comes from meeting one of their heroes. True fans of the game recognize the value in waiting 4 hours in a Cleveland convention center to shake hands with Jim Brown. A true sports fan will pull down his photo signed by Richard Petty to tell his grandchildren about meeting the King of NASCAR. The perfect person for the Sports Legends Challenge is the person who remembers the very first time he or she met Joe Namath, Sugar Ray Leonard, or Ozzie Smith and realized that these incredible sports figures were at the same time larger-than-life legends while being down-to-earth people who love the game as much as we do. The perfect target market for this event are the fantasy sports fans who will pinch themselves while not one or two, but 25 of the greatest Sports Legends spend not seconds or minutes, but days with them interacting as both a competitor and a teammate in the ultimate sports fantasy and casino event.

Why Now?
The current economic situation causes people to rethink what parts of their life have the greatest value. People today have learned that they need to actively pursue their dreams, that life is short, and that it is made up less-and-less by the things you own, but more-and-more by the experiences you’ve had and the people you’ve known. The SLC is part of an idea that is very much becoming a mainstream concept—the idea of living out one’s dreams. As Americans shuffle their ideals and begin to invest their money and time into things that are of greater worth, the types of real, life-changing experiences that money can’t buy become more important. The mainstream is coming to the understanding that life is short, it is made up of the things you’ve done, the places you’ve been and the people you’ve known. Fantasy sports events like the Sports Legends Challenge are creating opportunities for more people to experience more things and live better lives than they could before.

Uh-oh for the King and Queen of Social Media Sites, now Google is looking for a non-proprietary way for people to join and create social networks. In the article Google Wants To Be Your Universal Profile Too…, Stan Schroeder explains how Google’s “Friend Connect” service will make online profiles completely portable.

Here’s Google’s own explanatory video and Schroeder’s definition:

“Friend Connect is a tool which enables any website owner to add some code to their site and get a number of social features. You know, all that stuff you usually can’t be bothered to install plugins for: user registration, invites, members gallery, reviews, message posting, and – most importantly – third party OpenSocial apps.

In practice, this means that anyone will be able to log in, for example, with their OpenID on some blog, and converse with their Gtalk, Facbeook, or Plaxo friends. The web as a platform, it’s finally happening, folks.”

The idea of an Open Web is not without opposition. Zuckerburg’s Facebook again shows its monopolistic bent by obstructing Google’s initial launch of the service. So, in the battle to control the newest online medium, while Facebook and MySpace square-off over proprietary profile info, Google leaps both by creating a universal profile open app. The future of social media may be in another Google mashup. To truly achieve the effect of rubbing their noses in it, I think they should call it “MyFace” or “SpaceBook“.